believe. We spent Monday/Tuesday there, avoiding the crowds for
Thanksgiving and got back in time to enjoy the rest of the week. The kids
each brought a friend and had a good time. We hit both Disneyland proper
and California Adventure.
So why was it disappointing? Kim and I were chatting about this on the
second day and trying to figure what was different. Something was just off.
We started rattling off the problems we saw and came to the conclusion that
Disneyland might be starting to lose its focus on detail and customer
service. Many of the costumes were dirty and a bit ragged and some of the
rides could use a bit of attention. Disneyland just had it 50th anniversary
a couple of years ago so I would have guessed things would be pretty
tight... Not so much. But the biggest problem? Attitude, and not from the
park patrons. As we walked through the gates, around the park, through the
security check points, etc, very few of the Disney folks were smiling. I am
just not sure why that is. My theory is that the last few times we went,
the job market was tight and people were happy just to have a job. This
time, unemployment is not too bad and people are less concerned about losing
their jobs. One of the guys at work suggested that maybe people are working
there to make payments on their subprime loans and just pissed about it.
Who knows. Just a bit sad to see.
See the gallery link to the left for some pictures of the trip.
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